CNDropship.shop is an independent online watch shop. This Refund and Returns Policy explains when and how you can return a product, request a refund, or cancel an order. By placing an order on our Website, you agree to this policy. Nothing in this policy limits any rights you may have under applicable consumer protection laws or PayPal\u2019s buyer protection, which may apply independently.<\/p>\n\n\n\n
Return Window<\/strong><\/p>\n\n\n\n We accept return requests for most watches within 30 calendar days of delivery. The delivery date is the date shown by the carrier\u2019s tracking information or, if tracking is unavailable, the date we reasonably determine the order was delivered. Return requests received after this period may be refused unless required by applicable law.<\/p>\n\n\n\n Return Conditions<\/strong><\/p>\n\n\n\n To be eligible for a return, the watch must be unused, unworn, and in the same condition in which you received it. It must be returned with its original packaging, tags, accessories, manuals, and any included items. We may refuse a return or offer a partial refund if the item shows signs of use, damage, alteration, missing parts, or if the original packaging is materially damaged. Watches that have been sized, adjusted, engraved, or modified may not be eligible for return unless the item was damaged or incorrect when delivered.<\/p>\n\n\n\n How to Request a Return<\/strong><\/p>\n\n\n\n Before sending anything back, please contact us at shengenniu@outlook.com with your order number and the reason for the return. We will review your request and, where eligible, provide return instructions. Please do not send the item back without contacting us first, as unauthorized returns may be refused or delayed. We aim to respond within 1\u20132 business days, Monday to Friday, excluding public holidays.<\/p>\n\n\n\n Return Shipping Costs<\/strong><\/p>\n\n\n\n Unless the return is due to our error, such as an incorrect or damaged item, you are responsible for the cost of return shipping. Original shipping charges are non-refundable unless the return is due to our error or applicable law requires otherwise. We recommend using a trackable shipping service and keeping proof of postage, as we are not responsible for returned items that are lost or damaged in transit. If we provide a return label, any cost will be clearly communicated before you use it.<\/p>\n\n\n\n Refunds<\/strong><\/p>\n\n\n\n Once we receive and inspect your return, we will notify you whether the return has been approved. If approved, we will initiate a refund to the original payment method used for the purchase, such as PayPal, within 5\u201310 business days after approval. The time for the refund to appear in your account may vary depending on PayPal, your bank, or your card issuer. We will refund the product price and any applicable taxes paid, less any non-refundable shipping charges and any deductions for damage, missing items, or use, where permitted by law. We do not refund customs duties, import taxes, or other charges imposed by the destination country unless required by law.<\/p>\n\n\n\n Exchanges<\/strong><\/p>\n\n\n\n If you would like to exchange a watch for a different model or color, please contact us first. Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund in accordance with this policy. Any price difference and additional shipping costs will be communicated before the exchange is processed.<\/p>\n\n\n\n Damaged, Incorrect, or Missing Items<\/strong><\/p>\n\n\n\n If your order arrives damaged, incorrect, or incomplete, please contact us within 7 calendar days of delivery at shengenniu@outlook.com. Please include your order number, a description of the issue, and clear photos of the item and packaging. We will review the issue and, where appropriate, arrange a replacement, partial refund, or other solution. Please keep the original packaging until the issue is resolved. For items that appear to be lost in transit, please contact us so we can open an investigation with the carrier. Replacement or refund decisions may depend on the carrier\u2019s investigation outcome and the specific circumstances.<\/p>\n\n\n\n Order Cancellations<\/strong><\/p>\n\n\n\n You may request to cancel an order before it is dispatched by contacting us at shengenniu@outlook.com. If the order has not yet been processed or dispatched, we will cancel it and refund the amount paid to the original payment method. If the order has already been dispatched, the cancellation will be treated as a return under this policy. We cannot guarantee that cancellation requests made after dispatch can be accommodated.<\/p>\n\n\n\n Refused or Undeliverable Packages<\/strong><\/p>\n\n\n\n If a package is returned to us because the address provided was incorrect or incomplete, the recipient refused delivery, or customs duties or taxes were not paid, we will contact you to arrange reshipment or a refund in accordance with this policy. Any refund may be reduced by return shipping costs and other reasonable costs incurred. Additional shipping costs for reshipment may apply.<\/p>\n\n\n\n Non-Returnable Items<\/strong><\/p>\n\n\n\n For hygiene, safety, or customization reasons, certain items may not be returnable unless they are damaged, incorrect, or defective. This may include watches that have been engraved, personalized, sized, or modified, and items marked as final sale or non-returnable at the time of purchase. Any such restrictions will be clearly stated on the product page or at checkout before you order.<\/p>\n\n\n\n Changes to This Policy<\/strong><\/p>\n\n\n\n We may update this Refund and Returns Policy from time to time to reflect changes in our practices, legal requirements, or product offerings. The revised policy will be effective when posted on the Website unless stated otherwise. The policy in effect at the time of your order will generally apply, unless a change is required by law.<\/p>\n\n\n\n Contact Us<\/strong><\/p>\n\n\n\n If you have questions about returns, refunds, exchanges, or cancellations, please contact us at shengenniu@outlook.com. We aim to respond within 1\u20132 business days, Monday to Friday, excluding public holidays. When contacting us about an existing order, please include your order number so we can assist you more efficiently.<\/p>\n","protected":false},"excerpt":{"rendered":" CNDropship.shop is an independent online watch shop. This Refund and Returns Policy explains when and how you can return a product, request a refund, or cancel an order. By placing an order on our Website, you agree to this policy. Nothing in this policy limits any rights you may have under applicable consumer protection laws … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-522","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/pages\/522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/comments?post=522"}],"version-history":[{"count":1,"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/pages\/522\/revisions"}],"predecessor-version":[{"id":525,"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/pages\/522\/revisions\/525"}],"wp:attachment":[{"href":"https:\/\/www.cndropship.shop\/index.php\/wp-json\/wp\/v2\/media?parent=522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}